Our Services
Reliable Delivery Services
We continue to provide ongoing support, with a primary focus on your needs and the needs of patients, now and into the future.
Our Services
Supporting you every step of the way
We are committed to excellence, safety, and continuous improvement in the delivery of our products.
We leverage our experience from numerous ambulance secondary triage implementations to safely facilitate the right care at the right place and time for our community.
Software implementation, roll-out and maintenance is fast and easy, and we are there with you at each step of the way. We pride ourselves on being a responsive and supportive delivery partner.
Hosting
Reliable hosting architecture
Belgravia’s solutions can be hosted in your data centre or in ours.
With dedicated hosting partners here in Australia and the UK, we can work with you to find a hosting architecture that best meets your needs for reliable and highly available uptime, security, backup and business continuance.
Training
Training programs
Belgravia eHealth deliver a series of training options as part of implementation or on an ongoing basis including new user training, train-the-trainer, and refresher training.
These comprehensive training programs takes into account the current skills and knowledge of your staff and is essential for the initial and ongoing success of use of our eHealth solutions.
We will tailor training to ensure that you get the maximum value out of your training, including providing skills and tools like training plans for your trainers to independently deliver successful training programs, and develop and assess competency of users.
Implementation
Project delivery & management
Our qualified project managers are experienced in the delivery of new technology into the health & care industry.
We will work with your key staff to ensure that your care and business objectives are understood by us up front and that our work plan and methodology is understood by your staff before implementation begins.
Belgravia eHealth use a proven project management methodology that reflects the complexities of the industry and the workforce in the delivery of care services.
Consulting
Expert advice
As well as providing world class software solutions, Belgravia eHealth staff partner with clients to understand, assess and resolve business needs and subsequently provide expert advice on various aspects of clinical operations and patient case management within the successful running of telehealth and Ambulance secondary triage solutions.
With hands on experience with a variety of health services we can share best practises and experiences to optimise successful outcomes for a client’s service delivery.
Hosting
Reliable hosting architecture
Belgravia’s solutions can be hosted in your data centre or in ours.
With dedicated hosting partners here in Australia and the UK, we can work with you to find a hosting architecture that best meets your needs for reliable and highly available uptime, security, backup and business continuance.
Training
Training programs
Belgravia eHealth deliver a series of training options as part of implementation or on an ongoing basis including new user training, train-the-trainer, and refresher training.
These comprehensive training programs takes into account the current skills and knowledge of your staff and is essential for the initial and ongoing success of use of our eHealth solutions.
We will tailor training to ensure that you get the maximum value out of your training, including providing skills and tools like training plans for your trainers to independently deliver successful training programs, and develop and assess competency of users.
Implementation
Project delivery & management
Our qualified project managers are experienced in the delivery of new technology into the health & care industry.
We will work with your key staff to ensure that your care and business objectives are understood by us up front and that our work plan and methodology is understood by your staff before implementation begins.
Belgravia eHealth use a proven project management methodology that reflects the complexities of the industry and the workforce in the delivery of care services.
Consulting
Expert advice
As well as providing world class software solutions, Belgravia eHealth staff partner with clients to understand, assess and resolve business needs and subsequently provide expert advice on various aspects of clinical operations and patient case management within the successful running of telehealth and Ambulance secondary triage solutions.
With hands on experience with a variety of health services we can share best practises and experiences to optimise successful outcomes for a client’s service delivery.
Dedicated Australian support team
24hr customer portal
Regular product updates
5 star rating for project delivery
Our Testimonials
What our customers say
Belgravia eHealth have been excellent to work with. Communication and JIRA tracking have been very good, with the status of any works unambiguously clear at all times.
The proactive workshops and guidance to optimise procurement, technical infrastructure design and configuration relative to our workflows was excellent.
Training and Go-Live schedules were easily agreed. BeH delegates undertook initial training and maintain am excellent supportive relationship with the trainer cohort.
State Ambulance Body
BeH approached their work with us as a collaborative partnership and forged a strong relationship with our organisation as a result.
